RTG download problems

Bonus Hunter

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Trusted user
Jan 23, 2018
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#1
Is any1 else having probems with RTG casinos when they try to download games? I thought I had a MAJOR problem with my computer so I went to my friends house & I am still having the same problem.

The first time it happened to me was at lucky18 casino & now it's at Rushmore. The problem is that I can log in, but I cannot downloads games at either casino. At lucky18 I was able to go to the cashier, but not at Rushmore. Up until yesterday everything has always ran fine.

If any1 knows what may be the problem & has any suggestions, I would appreciate any input
 

BLIND

Active Member
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Jul 31, 2017
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#2
With lucky18 it usually is the computer itself, or Microsoft, that prevent the download since the casino is known for giving viruses. The other problem could be your antivirusprogram. I had the same issue this week and couldn't get in to the cashier at Inetbet, and I couldn't open the other casinos at all, but it was my Pandaprogram that suddenly thought some file was a virus and I had to disable it and reinstall.
I hope you can fix it.
 

Drake Warrior

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Jan 23, 2018
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#3
Thank you for trying to help Tirilej. I don't have an antivirux installed on my computer so that can't be it. I am pretty well computer smart, i'm sure I will figure it out, but this 1 is gonna be a toughy.
 

Jimmy Todesky

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Oct 22, 2017
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#4
I've been having the same problem for about two weeks now. The only RTG casinos I can download now are Sun Palace, Inetbet, and LasVegasOnline. If I try to download any others my screens says server not found at dsslserver(or something along those lines). I've tried everything, I changed computers 3 times, switched antivirus, altered popups, allowed cookies.....I even thought it might have been my internet provider that was behind it but so far have had no luck solving this problem. I hope you figure it out, cuz I have no clue.
 

BLIND

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Jul 31, 2017
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#5
When I downloaded lucky18 about a month ago it was anything but lucky.I couldn't get on any of my RTG'S and had to restore my puter to a earlier restore point.
 

Bonus Hunter

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Trusted user
Jan 23, 2018
214
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#7
Today my RTG's will open up, need to download new files (a usual occurance) then won't bring up my login info and say they can't communicate with the casino.

Strangely enough, the bingo sites aren't loading on my IE either- one loaded then when I tried logging in I got the error. My computer says it can't get a ping back from the server.

I can still get into Rivals. What is up anyone else??

ps. got into Cyberbingo, but no NBB or Mega, or A1
 

Jimmy Todesky

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Trusted user
Oct 22, 2017
388
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#8
nobody have problem with the dowlnload of hte RTG Casinos ?

One after one when there ies the update for the new lobby all rtg Casinno cant load no more

I de-sinstallede re-installed-cleaned key registry and cookies and tempory files-re-boot othing always same problem

is just from my PC or someone has same technical ptoblem ?

Thank you for your help !
 

BLIND

Active Member
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Jul 31, 2017
283
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#9
RTG casinos are known to have these kinds of problems from time to time. I think they have some bug issues when releasing updates, as even casino supports were not able to pinpoint why exactly it happens in the past.

I did manage to download and install Club World a moment ago though, so might be worth checking it now?

Also, if you have a lot of RTG casinos installed you may want to reinstall your system once or twice every year, as I used to come to a point where no cleaning helps anymore.

Lastly, I strongly advise against touching registry or using cleaners on WIndows 7 or higher versions, it has been reported too many times they do more harm than good.
 

Bonus Hunter

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Jan 23, 2018
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#10
Thank you Drteolen ! I was afraid to have a virus. But now it seems to be ok; i can again acceed at te RTG casinos i re-installed those that this morning did not load and after to have installed BIDENFENDER total security, all seems ok i have not re-installed all the casinos, but for now the casino installed work normally. I dont know i f i was helped by the antivirus software, if it is a coincidence, may be the rtg have found a solution, because i wrote at severals casinos, i did not have any virus in my PC..... THE Important it is that all work for now
 

Jimmy Todesky

Member
Trusted user
Oct 22, 2017
388
18
18
#11
Thank you Drteolen ! I was afraid to have a virus. But now it seems to be ok; i can again acceed at te RTG casinos i re-installed those that this morning did not load and after to have installed BIDENFENDER total security, all seems ok i have not re-installed all the casinos, but for now the casino installed work normally. I dont know i f i was helped by the antivirus software, if it is a coincidence, may be the rtg have found a solution, because i wrote at severals casinos, i did not have any virus in my PC..... THE Important it is that all work for now
 

Bonus Hunter

Member
Trusted user
Jan 23, 2018
214
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#12
Ah yes, sometimes antivirus can give a false positive for download versions of RTG casinos. It has happened to people in the past.
 

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