Playamo casino Terms and Conditions

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The Terms and Conditions stipulated below are effective as of May 26, 2014.Before using the website WEB SITE, please read Terms and Conditions carefully.The fact of using the website confirms your consent with the Terms and Conditions.

The website www.playamo.com by Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus and all game content is licensed through Direx N.V. Wilhelminalaan 13, Willemstad, Curaçao. Registration number 131879, a company registered by the Government of Curaçao, as an Information Provider legally authorized to conduct online egaming operations from Curaçao. Egaming Licensing and Supervision is provided by Antillephone N.V.
WHO CAN PLAY
The website accepts players only from those countries and geographic regions where online gambling is allowed by law.

You are solely responsible for determining whether your accessing and/or use of the website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted. Players from Israel, Spain, the UK and the USA are prohibited from playing real money wagering games at Playamo.

The website only accepts adult players (the minimal age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding the age limitation for online gambling.

The Company reserves the right to ask for the proof of age from the player and limit access to the website or suspend the player’s account to those players who fail to meet this requirement.

When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here: NetEnt Privacy Policy.

ACCEPTED CURRENCIES:
The website allows playing for CURRENCIES.

  • EUR
  • USD
  • RUB
  • SEK
  • BTC
  • CAD
  • AUD
  • NOK
FEES AND TAXES
The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of player’s residence. If user made deposit and do not place any wagers, we reserve the right to cover our fees in case user make withdrawal.

All deposits need to be wagered x3 before withdrawal.

GAME RULES
The player confirms that he/ she knows and understands the rules of games offered by the website. It is at player’s discretion to know the payout percentage of each game.

DISCLAIMER OF LIABILITIES
The player is aware of the fact that gambling at the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website.

The Company is taking effective measures to protect player’s private data from any unauthorized use and is only making it available to parties involved in providing of gambling services through the website. Notwithstanding this, the Company is not responsible for how the information is further treated by third parties, for example third party software providers or affiliates. Treatment of player’s private data by such parties is subject to terms and conditions of these parties, if any.

The Company is not liable of any hardware or software, defects, unstable or lost Internet connections, or any other technical errors that may limit player’s access to the website or prevent player from an uninterrupted play.

USE OF PLAYER’S ACCOUNT
Each player can create only one personal user account. Creating multiple user accounts by a player can lead to termination of the accounts and suspending of all payouts. The player shall not provide access to his user account or allow using the website to any third party including but not limited to minors. The website can only be used for personal purposes and shall not be used for any type of commercial profit.

ANTI-FRAUD POLICY
The Company has strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:

  • participating in any type of collusion with other players,
  • development of strategies aimed at unfaithful winnings,
  • fraudulent actions against other online casinos or payment providers,
  • charge back procedures with a credit card or denial of some payments made,
  • other types of cheating,
  • or is known to have gone bankrupt in the country of his residence,
  • providing incorrect information about personal data during registration
the Company reserves the right to terminate the user account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform the regulatory bodies of such fraudulentactions performed by the player.
DEPOSITING
Playamo offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as different web wallets. Please contact our support team at support@playamo.com to inquire about the payment methods which are most favorable for your country of residence.

Please note that the minimal amount of deposit is 10$/€.

WITHDRAWAL/ REFUND POLICY
The minimal amount for withdrawal is 20$/€. The maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in installments. Your withdrawals will be processed as soon as possible, however, please keep in mind that some payment options take up to 3 days to process the withdrawal request.

If you have deposited via credit or debit card and the amount of withdrawal is equal or smaller to the one deposited, we reserve the right to pay the withdrawal amount back to the credit or debit card. If the amount exceeds the one deposited, the amount in excess will be paid via one of the alternative payment methods.

The website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country.

For Visa, the following countries are not supported: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

For Mastercard, the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.



Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.

Please note that the internal operating currency of the website is Euro. If you transact in other currencies, the amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Company's payment processing system.

The Company reserves the right to check player’s identity prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity. In case of false personal data provided by the players, the withdrawal can be refused and the user account can be terminated. The player will be informed thereof by email. If you win more than 50 Bitcoins or €15, 000, we reserve the right to divide the pay out into monthly instalments of 50 BTC or €15,000 until the full amount is paid out. Due to restrictions of the payment processor the minimum withdrawal amount processed via Wire Transfer is 500 €/$/£. For transactions within EU the minimum withdrawal amount processed with Wire Transfer is 50€/$/£. Maximum withdrawal amount processed to a player is 8000 €/$/£ per a week and 15000 €/$/£ per a month, unless otherwise specified in the promotional Terms & Conditions, where exceptions can be made to players with a higher VIP status. All progressive jackpots wins will be paid in full.

DORMANT ACCOUNTS
If the player’s account stays inactive during 180 days (the account holder performs no deposits, bets or withdrawals), it is considered a Dormant Account. The casino reserves the right to terminate such account and withhold any cash available on the account balance. If the player decides to re-activate his Dormant Account, they shall contact casino support team.

 

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