Particular example is specific to Drake Casino

Drake Warrior

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Jan 23, 2018
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#1
You've made a deposit and gone straight away to one of your favorite games. Sadly, your bankroll has dwindled down to a zero balance. There is nothing left to do but close the virtual window on another Jackpot dream and return to the homepage.

Wait! What the.... ? Well would you lookie there! Sitting in your cashier is a shiny surprise penny!

Now...I don't know about all of you, but if I have $100 I am going to GAMBLE IT! The same holds true for a penny.

(Too much?)

Okay. That's all I've got. Sorry! I needed a segue into my question. And that is:

Has anyone else encountered or taken notice of a very real, yet maddenly elusive penny in your cashier? You can't spend it and Live Reps claim to have no idea what it is. In my most recent encounter-- Drake Casino wouldn't even acknowledge my inquirey as legit-- opting instead, to speak to me as though I was more than a little confused. I literally had to send Screenies.

For goodness sakes! It's just a penny! So imagine my surprise when, having asked repeatedly to have it removed from my account, I was ignored. So I persisted. I received an email that said, " I can't tell you why it is there." That is all. Then I was offered a $5 bonus for my troubles. The penny remains to this very day.

IDEAS ANYONE?

As I said, this particular example is specific to Drake Casino. The other times I noted this curious occurance I was playing Bingo and I assume since the Bingo rooms are sister sites... they follow the same policies. Vic's/Bingo for Money/Canada Bingo.

I will upload the aforementioned SS from Drake Casino. (If you would like to see the email exchange, feel free to pm me and I will provide that as well.)
 
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Bingo Papa

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Jan 23, 2018
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#3
Hey kjeisenbarth, I know all Betsoft games have minimum coin size of 2 cents, but Drake casino has Arrows Edge games too. Have you tried to stake that 1 cent on a game like Bluebeared's Gold for example that allows 1 cent bets. From your screenshots it certainly looks like some sort of bug in the system since balance shows 0.00 balance, but maybe if you stake it you can make it go away :)
 

Bonus Hunter

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Jan 23, 2018
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#4
you've seen this happen on bingo sites? I can't say that I've ever had a penny magically appear in my account. It's always been left over from my deposited balance. With that said, a penny can get you pretty far considering you can kill a couple of minutes playing a bingo game with 1 cent cards. There's plenty of those, although they're a bit scarce on US bingo sites.
 

Drake Warrior

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Jan 23, 2018
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#6
That penny, when a player (speaking for myself) goes to a game to play it, is gone. I will get you some ss to show you what I mean.
 
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Unnamed

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Jan 23, 2018
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#8
From the screen shots you provided, your real money account has a $0.00 balance and your "tournament mode" balance is $0.01.

If its in your real money acct, please post that screen shot.

J (just bein' genius)
 

Drake Warrior

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Jan 23, 2018
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#11
Tournament Chips are purchased from the real money account. They are purchased directly from the cashier. The "chips" are purchased in whole dollar amounts, correct? So, say a tournament cost $2 to enter. Two dollars is taken directly from my real money accunt and $100 is credited into my tournament balance. Now, how is it possible to have a balance remain from a transaction like this?
 

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